IT Support Skills:
  • Desktop Support
  • Hardware Deployment, Installation and Moves, Adds, Changes (MAC)
  • Help Desk Technicians and Service Desk Support
  • IT Asset Inventory and Reconciliation
  • IT Support Management
  • IT Training and IT Certification
  • Software Deployment and Installation
  • Technical Writing
IT Support Technologies:
  • Blackberry
  • Ghost
  • Heat
  • Microsoft® Office Suite
  • Microsoft® Outlook
  • Microsoft® Windows
  • Remedy
  • Support Magic
  • VPN

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